Refund policy
At Revitta, our mission is to provide products that help reduce snoring and improve your quality of life. We believe in the effectiveness of our solution and encourage you to use it consistently for at least 30 days before considering a return.
If, after this period, you are still not satisfied, you may request a refund under our 60-day money-back guarantee. To begin the process, it is essential to contact our support team at support@revittahealth.com.
Please note: products returned without following our official return process will not be eligible for a refund.
Order Cancellations
We strive to process your order as quickly as possible.
For this reason, cancellation requests must be made within 24 hours of placing your order.
After this timeframe, your order will likely already be in processing, and cancellation cannot be guaranteed.
If your cancellation is confirmed within 24 hours, your refund will be issued within 7 business days.
60-Day Money-Back Guarantee
We are confident in the effectiveness of our product and want you to try it risk-free.
- We encourage you to use the product for at least 30 consecutive days before requesting a return, so you can properly experience its benefits.
- Returned products must be in perfect condition, with no signs of misuse.
- Shipping costs (if applicable) are non-refundable.
How to Request a Refund
To initiate a return, please follow these steps:
1) Contact our team at support@revittahealth.com, providing your name, order number, and reason for the request.
2) Our support team will provide the return instructions and guide you through the process.
3) Once we receive and inspect the product, we will confirm whether it meets the refund conditions.
4) Approved refunds will be processed back to your original payment method within 7 business days.
Important: returns sent without prior contact and approval from our support team will not be accepted.
Damaged or Defective Products
We carefully package all products, but occasional incidents may occur during transit.
If your product arrives defective or damaged:
1) Notify us within 72 hours of delivery.
2) Send photos of the product and packaging to support@revittahealth.com.
3) Our team will conduct a preliminary evaluation of the evidence provided.
4) If the defect or damage is confirmed, you may choose either a replacement at no additional cost or a refund.
Please note: damages caused by misuse, normal wear and tear, or modifications made by the customer are not covered.
Shipping & Delivery
We do our best to ensure fast and reliable delivery.
However, we cannot take responsibility for delays, loss, or issues caused by carriers, customs, or delivery services.
In such cases, we recommend contacting the carrier directly.
Policy Updates
Revitta may update this Refund & Return Policy from time to time. We encourage you to review it before making a purchase.
By completing a purchase on our website, you agree to the terms outlined in this policy.